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Privacy Policy

Privacy Policy for JJWR Automation

Last updated: 26 November 2025

JJWR Automation (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal data is handled securely and lawfully. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

If you have any questions, you can contact us at:
Email: jamie@jjwrautomation.co.uk
Address:  Available on request

1. Who We Are

JJWR Automation provides automation consulting services, including Power Platform solutions, business process automation, and workflow design.

For data protection purposes, we are the Data Controller of any personal information we collect.

2. What Information We Collect

We may collect and process the following types of personal data:

2.1 Information you provide voluntarily

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  • Name

  • Email address

  • Phone number (if provided)

  • Company name

  • Information submitted through contact forms

  • Information provided during bookings (via Calendly)

  • Project details and requirements

  • Billing and invoice information (via Stripe, Wix Payments, or other processors)

2.2 Information collected automatically

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  • When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and interactions (e.g., via analytics tools)

  • Cookies (see section 10)

2.3 Information from third-party tools

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  If you use third-party integrations on our site, such as:

  • Calendly

  • Microsoft services

  • Wix apps and analytics

  • Payment processors

  These services may share booking details, contact information, or      payment confirmations with us.

3. How We Use Your Information

We use your personal data for:

Service delivery

  • Responding to enquiries

  • Scheduling calls and meetings

  • Providing automation services

  • Creating proposals and project documents

  • Sending service updates or follow-ups

Business operations

  • Managing client accounts

  • Processing payments and invoices

  • Maintaining internal records

  • Improving the user experience on our website

Marketing (only with your consent)

  • Sending newsletters

  • Informing you of new services or updates

  • Sharing case studies or testimonials (only with explicit written permission)

You can opt out of marketing at any time.

4. Legal Basis for Processing

We process your data under the following provisions of the UK GDPR:

  • Contractual necessity: To provide services you request.

  • Legitimate interests: To manage business operations, improve services, prevent fraud.

  • Legal obligation: To keep accounting or tax records.

  • Consent: For marketing or optional cookies.

5. How We Store and Protect Your Data

We take data protection seriously. Measures include:

  • Encrypted email (Microsoft 365)

  • Secured devices with mandatory passwords and MFA

  • Encrypted cloud storage

  • Access restricted only to authorised personnel (currently only Ross Automations staff)

  • Regular security monitoring on Wix and Microsoft services

6. How Long We Keep Your Data

We retain your data only as long as necessary:​

  • Client records: Up to 6 years for legal/accounting purposes

  • Enquiries: Up to 12 months

  • Marketing data: Until you withdraw consent

  • Cookies: As per cookie duration (see section 10)​​

After these periods, data is securely deleted.

7. Sharing Your Information

We do not sell your data.
We may share your data only with trusted third parties, such as:

  • Wix (website hosting)

  • Calendly (appointment scheduling)

  • Microsoft (email and document storage)

  • Payment processors (Stripe / Wix Payments)

  • Accountants or legal advisors (only if required)

  • Government authorities (if legally required)

All third-party services are GDPR-compliant.

8. International Transfers

Some third-party services may store data outside the UK.
Where this occurs, it is protected by:

  • UK-approved adequacy decisions, or

  • Standard Contractual Clauses (SCCs), or

  • Equivalent security safeguards

9. Your Data Protection Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Object to processing

  • Restrict processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, email us at jamie@jjwrautomation.co.uk

If you are not satisfied, you can complain to:
Information Commissioner’s Office (ICO): ico.org.uk

10. Cookies

Our website uses cookies to:

  • Improve site performance

  • Enable booking integrations (e.g., Calendly)

  • Analyse traffic and usage

  • Remember preferences

When you visit our site, you will be asked to accept or manage cookies.
You can disable cookies in your browser at any time.

11. Children

Our services are not directed at individuals under 18.
We do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this policy from time to time.
Any changes will be posted on this page with the updated date.

13. Contact Us

For questions, concerns, or data requests, email: jamie@jjwrautomation.co.uk

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